Privacy Policy

This Privacy Policy describes how eVisa Australia ("we", "us", or "our") collects, uses, and discloses personal information when you use our website (the "Website") and the services provided therein

1. Information We Collect

We may collect personal information from you when you use our Website, including but not limited to:

  • Personal identification information (e.g., name, date of birth, nationality)
  • Contact information (e.g., email address, phone number)
  • Passport details
  • Payment information (e.g., credit card details)
  • Other information provided by you in connection with your use of our services

We may also collect non-personal information automatically when you visit our Website, such as your IP address, browser type, operating system, and browsing behavior.

2. Use of Information

We may use the personal information we collect for the following purposes:

  • To process and manage your visa application
  • To communicate with you about your application and provide customer support
  • To personalize your experience and improve our services
  • To detect and prevent fraud or other illegal activities
  • To comply with legal and regulatory requirements

We may use non-personal information for analytical and statistical purposes to improve our Website and services.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

  • To government authorities or agencies responsible for processing visa applications
  • To our service providers and partners who assist us in providing our services
  • To comply with legal obligations or respond to legal requests
  • To protect the rights, property, or safety of eVisa Australia, our users, or others

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information collected by us. You may also have the right to restrict or object to certain processing of your personal information. To exercise these rights, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our Website. Any changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates or changes. This privacy policy aims to inform users of eVisa Australia about how their personal information is collected, used, and protected, in compliance with applicable privacy laws and regulations.